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Privacy

Privacy

We are seedsister.nl. We respect your privacy and privacy, but sometimes we need personal information from you. In this statement you can read which data we use and how we store, protect and process this data. This privacy policy applies to our website seedsister.nl (the “Website”) and the services that we offer (the “Services”). We treat your personal data in accordance with the General Data Protection Regulation (the “Relevant Legislation”)

Younger than 18 years

If you are under the age of 18, you need permission from your parents or legal guardian to use our Website and Services.

Personal data

In order to offer our Website and Services, we process personal data. The term “personal data” means information that can be used to identify you as a person. This definition is in accordance with the Relevant Legislation.

Your permission

We may store your information at various times, such as when you visit our Website, create an account on our Website, use our Services or contact us. We may process your data because we request your permission through this privacy policy. Moreover, we need your information to execute the agreement between you and us. If you choose not to share your data, then unfortunately we cannot be of service to you.

Furthermore, we will not process your data without your permission, unless we are legally obliged to do so.

What information do we collect and what do we do with it?

To use our Website and Services, we need the following information from you:

  • Your name
  • Your age
  • Your date of birth
  • Your gender
  • Your address details
  • Your place of residence
  • Your telephone number
  • Your e-mail address
  • Your IP address
  • A photo on which you are recognizable if we ask for it
  • Your payment details

We also collect some information from you that is not personal when you use our Website, such as:

  • The name of the browser that you use
  • The operating system that you use
  • The service provider with which you have internet access

Login

We store the following data on your account: login data. This way you don’t have to enter this information again. We also save – for the ease of use of your own account – the details of previous orders.

Marketing research

It is possible that we ask you to participate in a market research. We will then use your data for market research. We use this statistical information anonymously for seedsister.nl. You can close the questionnaire at any time. We will not give your answers to third parties and will never be made public. In addition, the answers are not linked to your e-mail address.

Contests

If you participate in a promotion or competition, we will request the following information from you: e-mail address, date of birth, place of birth, place of residence and telephone number. This way we can carry out the promotion and announce the prize winner (s). We also measure the response to our advertising campaigns in this way.

Newsletter

Seedsister.nl offers newsletters. This way you stay informed of offers, (discount) promotions and other news. To be sure of your permission, we use the double opt-in system for newsletters. This means that you verify your permission with a new confirmation. We ask you for this verification via an email that we send to the specified address. With every communication via this route a cancellation option is included.

Orders

We need your name, e-mail address, address (es) and payment details for your order. We will register, store and process your data for the correct processing of your order. In addition, this data can be used for a possible later warranty. When processing your order, we provide SeedSister with the processing of necessary personal information.

Postpay

On our site you have the option of not paying for products directly. If you choose this option, we can use external agencies to check your creditworthiness. We will provide PayPal with personal information necessary for the creditworthiness assessment (including address data) to perform a credit assessment for us.

We will only use your data for the above purposes, or for a purpose that is closely related to this. So your data will never be used by us in an unexpected way.

Security

We do everything we can to protect your personal data against loss, destruction, use, modification or distribution of your personal data by unauthorized persons. As a result, those who have nothing to do with your data cannot access it. We do this through the following measures:

 

  • Securing network connections with Secure Socket Layer (SSL), or similar technology
  • Access to the data is limited to the people who need the data
  • NDA’s processors and employees, backups and IP security

Retention period

We will not keep your personal data any longer than we need it for the purposes described earlier.

With whom do we share your personal information?

Processors

It happens that other parties receive your data from us. We agree with these parties in a processing agreement that they handle your data with care and they will only receive the data that is necessary to provide their service. These parties only use your data in accordance with the instructions we give and not for your own purposes. We may, for example, pass on your data to hosting parties, cloud suppliers, accountants and payment processors. They will take care of data management and processing for business purposes. These parties are “processors” within the meaning of the Relevant Legislation.

Transfer

We will only process your data within the European Union. Outside the European Union, we only process your data if that country offers an adequate level of protection for your data.

Without your permission we will never pass on your data to other countries or parties other than those mentioned above.

Links

Our Website may contain links to other websites. We are not responsible for the content or privacy protection of these websites. We therefore advise you to always read the privacy policy of the relevant website.

Cookies

A cookie is a small text file that is sent to the browser via the server of a website. The browser then saves the file in your device. Your device will receive a unique number, with which our site will recognize the device later.

 

We may use cookies to improve your experience on our Website. Cookies also ensure, among other things, that the Website is fast, that you can visit our Website safely and that we can detect errors on our Website.

By storing cookies, we also ensure that:

  • your items will be saved in the shopping cart
  • you stay logged in and can shop undisturbed
  • you shop safely at seedsister.nl
  • read and write your reviews
  • the website is fast
  • we can detect errors and inconvenience on the website
  • we can test improvements
  • we can advise you personally based on what you have previously purchased and / or viewed
  • you can share products via social media such as Facebook and Google
  • you get optimum local information

You can always delete or disable cookies yourself via the browser settings. Cookies will no longer be stored when you visit our Website. But beware: without cookies our Website may not work as well. For more information you can read our cookie statement.

 

Change of the privacy policy

We can change this privacy policy. If we change the privacy policy to a significant degree, we will place a notification on our Website together with the new privacy policy. We will notify users registered with us with their e-mail address of changes. If you are not registered as a user, we recommend that you regularly consult the Website and this statement.

Your rights

The information we collect from you is personal. You therefore have the following rights:

  • You can ask us to view your data;
  • You can ask us for correction, limitation or erasure of your data. In the event of fraud, non-payment or other unlawful acts, we may store some of your details in a register or blacklist;
  • You can ask us for a copy of your data. We can also pass this copy on to your request to another party, so that you no longer have to do this yourself;
  • You can object to the processing of your data;
  • You can submit a complaint to the Dutch Data Protection Authority if you think that we are processing your data unlawfully;
  • You can always withdraw your permission to process your data. From the moment you withdraw the permission, we may no longer process any data from you.

For other questions or comments about our privacy policy you can contact us via the details below.

Contact

SeedSister

Chamber of Commerce number: 69789509

info@theseedsister.com

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